Contact & corrections
Found a confusing explanation or a file that does not parse as expected? A small reproducible example helps.
Reach the operator
TableMender uses the operator’s existing public contact address: editor@luminesca.net. You can also visit the Luminesca contact page. This is an external contact channel; this website does not run a file-upload support form.
What to include
- The TableMender page and the action that failed.
- Your browser and operating system.
- A few synthetic records that reproduce the problem.
- The selected delimiter and encoding, if relevant.
- What you expected and what you observed.
Do not send customer records, account numbers, credentials or confidential documents. Replace sensitive values with invented examples that preserve the problem.
How a correction is handled
Reports can lead to a reproducible test, a tool fix or an updated guide. There is no guaranteed response time or recovery service. For a damaged business export, retain the original and contact its source system.